IMPORTANT NOTICE: There is nothing more important than our commitment to the health and well-being of our employees, consumers, and community. Given the current situation, as a proactive measure, we are temporarily closing all free-standing stores in the U.S. and Canada. We apologize for any inconvenience and deeply appreciate your business. We will provide an update when our stores reopen.

Thank you for being part of our Jo Malone London family.

Customer Service

Live Chat

Product and gift giving questions: 
Mon-Fri 10AM-8PM

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Please call 1.866.305.4706. 

We’ll be delighted to help you.

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We’re always here to answer your questions about Jo Malone products, services or online shopping. We look forward to hearing from you!